Refund and Cancellation policy

This refund and cancellation policy outlines how you can cancel or seek a refund for a electronic product / service that you have purchased through the Platform. Under this policy: Cancellations will only be considered if the request is made 3 days of placing the order. However, cancellation requests may not be entertained if the orders have been communicated to such sellers / merchant(s) of this Platform and they have initiated the process of shipping them, or the product is out for delivery. In such an event, you may choose to reject the product at the doorstep. GOODWEEKS GLOBAL does not accept cancellation requests for international users. However, the refund / replacement can be made if the user establishes that the quality of the product or service delivered is not good. In case of receipt of damaged or defective items, please report to our customer service team. The request would be entertained once the seller/ merchant of this Platform, has checked and determined the same at its own end. This should be reported within 3 days of receipt of products or services . In case you feel that the product or service received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 3 days of receiving the product or service. The customer service team after looking into your complaint will take an appropriate decision. In case of complaints regarding the products or services that come with a warranty from the manufacturers, please refer the issue to them. In case of any refunds approved by GOODWEEKS GLOBAL, it will take 7-10 Business days for the refund to be processed to you.